Lauren Hagerty
About Lauren Hagerty
Lauren Hagerty is a Client Lifecycle Management Transformation Manager with extensive experience in regulatory compliance and process optimization. She has worked at ICBC Standard Bank Plc and Investec, specializing in systems implementation and project management.
Work at Investec
Lauren Hagerty has been employed at Investec since 2019, where she currently holds the position of Client Lifecycle Management Transformation Manager. In this role, she oversees project tracking and operational transformation, ensuring that her team effectively manages client lifecycle processes. Prior to this position, she worked as a Client Lifecycle Management Change Analyst at Investec from 2018 to 2019. Her experience at Investec has allowed her to apply her specialized knowledge in regulatory changes and product launches.
Previous Experience at ICBC Standard Bank Plc
Lauren Hagerty worked at ICBC Standard Bank Plc in various roles from 2015 to 2018. She began as a CV Analyst focusing on KYC issues and preparation for two years in London. Following this, she served as Team Lead for KYC Coordination for nine months, where she managed a team to streamline compliance processes. In 2018, she took on the role of Client Management Unit Project Lead for four months, further enhancing her expertise in client management.
Education and Expertise
Lauren Hagerty studied at The University of Hull, where she earned a Bachelor of Science (BSc) in Economics, achieving a 2:1 classification from 2011 to 2014. Prior to this, she attended Cranbrook School from 2005 to 2010, where she studied Economics, Politics, Geography, and Mathematics. Her educational background supports her specialized knowledge in areas such as AML policy, Fraud, Adverse Media, ID&V, PEP, and Sanctions.
Implementation of Systems
In her professional roles, Lauren Hagerty has implemented key systems such as iMeta and Fenergo, which are integral to Client Lifecycle Management. Her experience in these implementations reflects her capability in enhancing operational efficiency and compliance within financial institutions.