Lee Anne Goosens
About Lee Anne Goosens
Lee Anne Goosens is a Client Experience Coach at Investec, where she has worked since 2014. She has held various roles within the company and previously worked as a Recruitment Consultant in South Africa.
Current Role as Client Experience Coach
Lee Anne Goosens serves as a Client Experience Coach at Investec, a position she has held since 2014. In this role, she focuses on enhancing client interactions and ensuring a high standard of service delivery. Her experience in various capacities within the organization has equipped her with insights into client needs and expectations.
Previous Experience at Investec
Lee Anne Goosens has a comprehensive history with Investec, having worked in multiple roles. She began as a Client Manager in UK Banking from 2010 to 2011, followed by a position as a Complaints Specialist from 2011 to 2013. She then transitioned to Quality Assurance and Coaching in UK Banking for five months in 2013 before taking on the role of Team and Project Lead for eight months in 2014.
Experience at Esmart Group
Before joining Investec, Lee Anne Goosens worked at Esmart Group as a Recruitment Consultant from 2008 to 2010. This role involved managing recruitment processes and connecting candidates with suitable job opportunities, contributing to her skills in client relations and team management.
Educational Background in Accounting
Lee Anne Goosens studied at the University of the Witwatersrand, where she earned a Bachelor of Commerce degree in Accounting. Her studies spanned from 2004 to 2007, providing her with a solid foundation in financial principles and business practices.