Nozipho Khumalo
About Nozipho Khumalo
Nozipho Khumalo is a Quality Assurance Specialist in AML and Regulatory Operations at Investec in London, a position she has held since 2016. She has previous experience in quality assurance and training roles at Vodacom, Discovery Limited, and RMB Private Bank in South Africa.
Work at Investec
Nozipho Khumalo has been employed at Investec since 2016, serving as a Quality Assurance Specialist in AML and Regulatory Operations. In this role, she focuses on ensuring compliance with anti-money laundering regulations and enhancing operational standards. Her position is based in London, where she has contributed to the organization's commitment to regulatory excellence for over eight years.
Previous Experience in Quality Assurance
Prior to her current role, Nozipho Khumalo worked at RMB Private Bank from 2012 to 2016 as a Quality Coach. In this capacity, she was responsible for training and mentoring staff to improve service quality and operational efficiency. She also held a position at Discovery Limited as a Quality Assurance professional from 2008 to 2009, where she contributed to quality control processes.
Early Career at Vodacom
Nozipho Khumalo began her career at Vodacom, where she worked as a Training Assistant from 2010 to 2012. During her two years in this role, she was involved in developing training materials and assisting in the onboarding process for new employees. This experience laid the groundwork for her subsequent roles in quality assurance and coaching.
Education and Expertise
Nozipho Khumalo studied at the University of Johannesburg from 2006 to 2009, earning a degree in Marketing Management. This educational background provided her with foundational knowledge in marketing principles, which she has applied throughout her career in various operational roles.