Parisha Moodley
About Parisha Moodley
Parisha Moodley serves as the Head of the Client Support Centre at Investec, where she has worked since 2016. With a background in private banking and finance, she has held various leadership roles in the financial sector, contributing to team management and client experience enhancement.
Current Role at Investec
Parisha Moodley serves as the Head of the Hi SA Client Support Centre (CSC) at Investec. She has held this position since 2016, contributing to the organization for over eight years in Sandton. In her role, she is responsible for overseeing client service teams, managing key performance indicators (KPIs) and key risk indicators (KRIs), and ensuring high standards of client experience. Moodley actively participates in the CSC Stratco team, where she collaborates on strategies aligned with the Private Bank.
Previous Experience in Banking
Prior to her current position, Parisha Moodley accumulated extensive experience in the banking sector. She worked at Absa as a Senior Private Banker and Regional Manager in Private Banking from 2014 to 2016. Before that, she held roles at Nedbank Private Wealth International as a Senior Private Banker from 2010 to 2013, and at Standard Bank Group as a Private Banker from 2007 to 2009. Her early career included a position as a Structured Lending Assistant at RMB Private Bank from 2004 to 2006, and as a Premier Relationship Manager at FNB South Africa from 2006 to 2007.
Education and Professional Development
Parisha Moodley has a solid educational background in finance and management. She earned a Bachelor of Commerce (BCom) Honours degree from the University of Natal, studying from 2000 to 2003. Additionally, she completed the Middle Management Programme (MMP) at GIBS Business School in 2012. Moodley also studied at FPI and achieved the RE5 certification in 2012, which is relevant to the financial services industry.
Leadership and Team Management
In her role at Investec, Parisha Moodley successfully leads and manages twelve client service teams, focusing on achieving and maintaining overall performance objectives. She is involved in the recruitment and selection of key talent for the Client Support Centre, ensuring that the team is well-resourced. Moodley has co-created and driven the culture of the CSC, emphasizing the importance of morale and high client experience standards.
Collaboration and Stakeholder Engagement
Parisha Moodley demonstrates strong collaboration skills by partnering with both internal and external stakeholders to meet their strategies and requirements. Her involvement in strategic discussions and initiatives showcases her ability to align team efforts with broader organizational goals, contributing to the success of the Client Support Centre at Investec.