Rebecca Baker
About Rebecca Baker
Rebecca Baker is a Business Process Owner at Investec, where she has worked since 2017. She has a diverse background in business analysis and change management, with previous roles at C. Hoare & Co., the Financial Ombudsman Service, and Barclays Corporate.
Current Role at Investec
Rebecca Baker serves as a Business Process Owner at Investec, a position she has held since 2017. In this role, she specializes in incident management and process specialization. She focuses on strategic projects and small change initiatives that span multiple functions within the organization. Her embedded change management role allows her to influence and improve business processes effectively.
Previous Experience in Financial Services
Before joining Investec, Rebecca Baker accumulated extensive experience in the financial services sector. She worked at C. Hoare & Co. as a Business Change Analyst for one year from 2014 to 2015 and as a Relationship Manager's Assistant for four years from 2010 to 2014. Additionally, she served as an Adjudicator at the Financial Ombudsman Service from 2005 to 2007 and as a Relationship Support Manager at Barclays Corporate from 2007 to 2010. Her role at Arbuthnot Latham & Co., Ltd as a Business Analyst from 2015 to 2017 further solidified her expertise in business processes.
Educational Background
Rebecca Baker completed her secondary education at Dartford Grammar School for Girls. She pursued higher education at Royal Holloway, University of London, where she studied Economics & Management. She earned a Bachelor of Science with Honours (BSc Hons) from 2003 to 2005. Her educational background provides a solid foundation for her career in business process management.
Expertise in Change Management
At Investec, Rebecca Baker holds an embedded change management role, which involves overseeing and implementing changes within business processes. Her expertise in incident management and process specialization enables her to effectively manage and facilitate change across various departments. This skill set is crucial for driving strategic projects and small change initiatives that enhance operational efficiency.