Ryan Joshua
About Ryan Joshua
Ryan Joshua serves as a Client Experience Coach Team Leader at Investec in London, a position he has held since 2012. Previously, he worked as a Quality Coach and Trainer at South African Breweries in Sandton, Gauteng, South Africa, from 2010 to 2012.
Work at Investec
Ryan Joshua has been employed at Investec since 2012, serving as the Client Experience Coach Team Leader. In this role, he focuses on enhancing client interactions and ensuring a high standard of service delivery. His tenure at Investec spans over 12 years, during which he has contributed to the development and implementation of client experience strategies in London, United Kingdom.
Previous Experience at South African Breweries
Before joining Investec, Ryan Joshua worked at South African Breweries from 2010 to 2012. He held the position of Quality Coach and Trainer in Sandton, Gauteng, South Africa. In this capacity, he was responsible for training staff on quality standards and processes, contributing to the overall quality assurance initiatives within the organization.
Professional Role and Responsibilities
As a Client Experience Coach Team Leader at Investec, Ryan Joshua is tasked with leading a team dedicated to improving client satisfaction. His responsibilities include coaching team members, developing training programs, and implementing best practices to enhance the overall client experience. His leadership role is critical in aligning team efforts with the company's client service objectives.
Career Timeline
Ryan Joshua's career began at South African Breweries, where he worked for two years as a Quality Coach and Trainer. In 2012, he transitioned to Investec, where he has remained for over a decade. His career trajectory reflects a commitment to client service and quality assurance within the financial services sector.