Sean Connor
About Sean Connor
Sean Connor serves as the Helpdesk Manager at Investec Ireland, where he has worked since 2017. He has extensive experience in managing market data services and overseeing various IT migrations and upgrades.
Work at Investec
Sean Connor has been serving as the Helpdesk Manager at Investec Ireland since 2017. In this role, he manages all market data services, which include platforms such as Bloomberg, Factset, Fidessa, Crest, Barx, and 360T. He has overseen significant IT projects, including the migration of NCB users to the Investec office in Harcourt Street and the Exchange migration from 2010 to Office 365. Prior to his current position, he worked as an IT Systems/Network Administrator at Investec from 2004 to 2017.
Education and Expertise
Sean Connor has a diverse educational background in IT and computer systems. He studied at Sureskills, where he achieved certifications in Maintaining a Microsoft SQL Server 2008 R2 Database and Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services. He also completed a Network Plus Course at Dorset College from 2000 to 2001. Additionally, he studied at FAS, earning a qualification in Computer Application and Maintenance in 1998, and attended Donahies PLC for a course in computing from 1996 to 1998.
Background
Before joining Investec, Sean Connor gained experience in various IT roles. He worked at Conduit as a Desktop Support Engineer from 2000 to 2002 and later as Helpdesk Manager from 2002 to 2004. His extensive experience in IT support and management laid the groundwork for his subsequent roles at Investec, where he has developed a strong expertise in managing helpdesk operations and IT infrastructure.
Achievements
During his tenure at Investec, Sean Connor has successfully implemented several key initiatives. He has managed the upgrade of Windows 10 1909 through SCCM and coordinated major office restacks, which included desk relocations and the setup of screen arms, monitors, and PCs. Additionally, he has handled the extraction of emails from Enterprise Vault and their importation into Office 365, showcasing his technical proficiency and project management skills.