Shelly Cassidy
About Shelly Cassidy
Shelly Cassidy is a Relationship Manager with extensive experience in the banking industry, currently working at Investec since 2016. She previously held various roles at Standard Chartered Bank, accumulating over a decade of experience in customer care, marketing, and investment services.
Work at Investec
Shelly Cassidy has been employed at Investec as a Relationship Manager since 2016. In this role, she focuses on providing tailored banking, lending, treasury, and wealth solutions to regulated trust companies in Jersey. Her experience in the banking sector enables her to effectively manage client relationships and deliver customized financial services.
Previous Experience at Standard Chartered Bank
Shelly Cassidy has extensive experience at Standard Chartered Bank, where she held various positions from 2001 to 2015. She worked as an Investment Services professional from 2001 to 2003, followed by a role as a Client Relationship Manager from 2004 to 2005. She served as Customer Care and Marketing Manager from 2005 to 2008 and was a Team Leader for Online Banking & Direct Banking Services from 2008 to 2010. Finally, she worked as a Relationship Manager from 2010 to 2015, all based in Jersey.
Education and Qualifications
Shelly Cassidy studied at Central St Martins from 2004 to 2005, completing a one-year program. She attended St John Bosco High School for Girls from 1983 to 1988. Additionally, she is CIM qualified, which indicates her expertise in marketing and customer relationship management.
Background in Banking and Customer Care
Shelly Cassidy has a demonstrated history of working in the banking industry, with a strong focus on customer care and market research. Her skills in these areas have been honed through her various roles at Standard Chartered Bank and her current position at Investec, allowing her to effectively address client needs and enhance service delivery.