Terry Watts
About Terry Watts
Terry Watts serves as the End User Services Team Leader at Investec in London, United Kingdom, where he has worked since 2019. He has extensive experience in IT support, software deployment, and managing trading platform applications.
Work at Investec
Terry Watts has been serving as the End User Services Team Leader at Investec since 2019. In this role, he is responsible for overseeing the end-user support services and ensuring the effective deployment of IT solutions. Prior to this position, he worked as a Senior IT Support Analyst and Executive Support at Investec from 2017 to 2019. His tenure at Investec spans a total of five years, during which he has developed a strong understanding of the company's IT infrastructure and user needs.
Previous Experience in IT Support
Before joining Investec, Terry Watts worked as an IT Support Analyst at CAPITAL SUPPORT LIMITED from 2015 to 2017. In this role, he provided technical support and solutions to clients, enhancing their operational efficiency. His experience includes managing software deployment and remote support, ensuring compliance with service level agreements (SLAs). This background has equipped him with the skills necessary to address complex IT challenges effectively.
Education and Training
Terry Watts completed his secondary education at Rush Croft School from 2002 to 2006. He then attended Highams Park School from 2006 to 2008. His educational background has laid the foundation for his career in IT support and services, providing him with essential knowledge and skills relevant to his professional roles.
Technical Skills and Expertise
Terry Watts possesses extensive experience in managing and deploying trading platform applications such as Bloomberg, TT Trading, JP Morgan, Imagine, Fidessa, and Factset. He has a strong background in server management across multiple versions, including Server 2008, 2012, 2016, and 2019. Additionally, he is experienced in handling mobile support across various platforms, including Windows, Android, and iPhone. His advanced skills also extend to managing and supporting telephony systems, including Mitel and Avaya.