Tim Acreman
About Tim Acreman
Tim Acreman is an Application Support Analyst with extensive experience in KYC systems and application support in the financial sector. He has worked for notable institutions including Barclays Investment Bank, Lloyd's, and J P Morgan Securities, and has been with Investec since 2019.
Current Role at Investec
Tim Acreman has been employed as an Application Support Analyst at Investec since 2019. In this role, he focuses on supporting KYC client onboarding systems, leveraging his extensive experience in application support. He collaborates closely with business units, clients, other IT departments, offshore teams, and third-party vendors to ensure seamless operations and effective problem resolution.
Previous Experience at Barclays Investment Bank
Prior to his current position, Tim Acreman worked at Barclays Investment Bank as a Production Support Analyst from 2006 to 2019. During his 13 years in this role, he provided critical support for various applications, particularly in the area of KYC systems. His responsibilities included ensuring system availability and performance, as well as implementing minor development work.
Professional Background in Financial Services
Tim Acreman has a comprehensive background in financial services, having worked in various roles since 1994. He served as an Analyst Programmer at Lloyd's from 1994 to 1997, and later as a Production Support Analyst at J P Morgan Securities from 1997 to 2003. He also held a similar role at Dresdner Kleinwort Wasserstein from 2003 to 2006, accumulating significant experience in application support and system management.
Expertise in KYC Systems and ITIL Framework
Tim Acreman possesses extensive experience in supporting KYC systems, which are critical for client onboarding processes in financial institutions. He follows the ITIL framework, emphasizing continuous process improvements in his work. His access to vendors' DevOps enables him to implement in-house changes to the KYC client onboarding systems at Investec.
Education and Early Career
Tim Acreman studied at The Coopers' Company And Coborn School. His early career began in the mid-1990s, where he developed foundational skills in programming and application support, which he has built upon throughout his professional journey in the financial services sector.