Victoria Edwards
About Victoria Edwards
Victoria Edwards is a People Services Manager at Investec, where she has worked since 2016. She has extensive experience in human resources and operations, having held various roles at HSBC, GE, and First Direct over a career spanning several decades.
Current Role at Investec
Victoria Edwards serves as the People Services Manager at Investec, a position she has held since 2016. Her responsibilities include overseeing various aspects of human resources, focusing on enhancing employee satisfaction and operational efficiency. She operates from the Investec office located at 3 Wellington Place, Leeds.
Previous Experience at HSBC
Victoria Edwards worked at HSBC as a Team Leader from 1998 to 2003. During her five-year tenure, she was based in Hemel Hempstead and Leeds, where she managed teams and contributed to the bank's operational success.
Experience at GE
Victoria Edwards held multiple roles at GE between 2006 and 2014. She served as a Process Audit and Control Coach from 2006 to 2008, a Process Team Leader from 2007 to 2012, and a Process Simplification Analyst from 2013 to 2014. Her work focused on process improvement and operational efficiency in Leeds.
Education and Qualifications
Victoria Edwards completed her education at Corpus Christi High School, achieving her high school diploma from 1987 to 1990. She furthered her studies at Notre Dame Catholic Sixth Form College, where she obtained various GCSEs from 1990 to 1991.
Contributions to Customer Service at Investec
At Investec, Victoria Edwards contributed to the development of customer service strategies aimed at improving employee satisfaction. She also played a key role in change management initiatives that facilitated the transition of HR services within the organization.