Yaseen Parker
About Yaseen Parker
Yaseen Parker is an IT Support Engineer with extensive experience in technical support roles. He has worked for various companies, including Investec, Altech Isis, and Computacenter, across multiple countries.
Work at Investec
Yaseen Parker has been employed at Investec as an IT Support Engineer since 2016. In this role, he is responsible for providing technical support and ensuring the smooth operation of IT systems within the organization. His position is based in London, United Kingdom, where he has contributed to the company's IT infrastructure and support services for over eight years.
Previous Experience in IT Support
Prior to joining Investec, Yaseen Parker worked at Computacenter as a Senior Analyst from 2015 to 2016. His role involved analyzing and resolving IT-related issues, enhancing the efficiency of support services. Before that, he served as a Helpdesk Agent at Altech Isis from 2010 to 2015, where he provided customer support and technical assistance for five years in South Africa.
Customer Service Background
Yaseen Parker began his career in customer service at Teleperformance, where he worked as a Customer Service Representative from 2008 to 2010 in Paris, Île-de-France, France. This role provided him with foundational skills in customer interaction and problem-solving, which he later applied in his IT support roles.
Education and Training
Yaseen Parker studied at the Cape Peninsula University of Technology in 2009. His educational background, although brief, provided him with initial exposure to technology and IT principles, contributing to his subsequent career in IT support.