Angelica Navarro
About Angelica Navarro
Angelica Navarro is a Senior Account Support Specialist at InVision in Dublin, Ireland, with over five years of experience at the company and a diverse background in customer support and pharmaceutical chemistry.
Company
Angelica Navarro is currently employed at InVision, a company known for its digital product design and development platform. She is based in Dublin, County Dublin, Ireland. InVision provides a variety of tools for designing, prototyping, and collaborating on digital products. Angelica has been with InVision for over five years, during which she has advanced through several roles.
Title
Angelica Navarro holds the position of Senior Account Support Specialist at InVision. This role involves managing customer relationships and providing high-level support to ensure client satisfaction. Her extensive experience in customer support roles across various sectors has contributed to her success in this position.
Career Progression at InVision
Angelica Navarro has experienced significant career growth at InVision. She began as a Customer Advocate Tier 1 Support from 2018 to 2020 for two years in County Dublin, Ireland. She then moved to the position of Account Support Specialist from 2020 to 2021 for one year. Currently, she serves as a Senior Account Support Specialist in Dublin, County Dublin, Ireland, where she has been further honing her skills and expertise.
Previous Work Experience
Before joining InVision, Angelica Navarro held various roles across different industries. From 2017 to 2018, she worked as a Support Analyst at Cerner Corporation in County Dublin, Ireland. Prior to that, she was a Bilingual PCI Compliance Associate at Sysnet Global Solutions from 2016 to 2017. She also has experience as a Customer Service Representative, having worked at TuBreak from 2015 to 2016 in Dublin, Ireland, and at FarmaCon Pharmacy from 2007 to 2008 in Culiacán, México. Additionally, Angelica worked as an Analytical Chemist at Representaciones e Investigaciones Medicas, S.A. de C.V. in Zapopan, México, from 2009 to 2012.
Education and Expertise
Angelica Navarro studied Pharmaceutical Chemistry at Universidad Autónoma de Sinaloa, where she achieved a Bachelor's degree in 2008. She further enhanced her language skills by studying English Language, General at the National College of Business Administration (NCBA) from 2013 to 2014. Her diverse skill set includes bilingual communication, compliance, and technical support, with a strong background in pharmaceutical chemistry. She has effectively transitioned from the pharmaceutical industry to customer support roles in the technology sector.