Karen Kinsella
About Karen Kinsella
Karen Kinsella is a Technical Support Engineer with experience in technical support and customer success roles, currently working at both Hubspot and Invision.
Company
Karen Kinsella currently works at Hubspot as a Technical Consultant based in Cambridge, Massachusetts. She also holds a position as a Technical Support Engineer at Invision in New York, New York.
Title and Roles
Karen Kinsella holds multiple roles including Technical Consultant at Hubspot and Technical Support Engineer at Invision. Her responsibilities in these roles involve providing technical assistance and ensuring customer issues are resolved efficiently.
Education and Expertise
Karen Kinsella studied Software Development at Code Institute in 2019. Her education provided her with a foundation in software development, which she has utilized in her various professional roles.
Professional Background
Karen Kinsella has a diverse professional background with experience in both technical support and customer success roles. She worked as a Customer Success Manager at Future • Finance in Dublin, Ireland, and later as a Customer Success Associate at Intercom in San Francisco, California. She transitioned to more technical roles at Hubspot and Invision.
Career Transition
Karen Kinsella transitioned from customer success to technical positions over her career. Starting as a Customer Success Manager and Associate, she moved into technical support roles where she could apply her software development knowledge gained from Code Institute.