Katharine Bacon
About Katharine Bacon
Katharine Bacon is a Strategic Customer Success Manager at InVision with a diverse background in advertising, consultancy, and SaaS industries.
Strategic Customer Success Manager at InVision
Katharine Bacon is currently a Strategic Customer Success Manager at InVision. Interfacing with clients remotely, she leverages her extensive experience to drive customer satisfaction and success. Her role focuses on optimizing the customer journey, ensuring clients achieve their desired outcomes with InVision's design and prototyping tools.
Previous Roles at InVision
Before her current role, Katharine served as a Senior Enterprise Customer Success Manager for two months in 2021 and as an Enterprise Customer Success Manager from 2018 to 2020 in Portland, Maine. These roles involved managing large-scale enterprise accounts, ensuring they derived maximum value from InVision's offerings, and facilitating stronger client relationships.
Professional Experience in Puerto Rico
Katharine's career includes significant roles in Puerto Rico. She was a Senior Digital Producer at Blimp.io from 2017 to 2018 in San Juan, where she handled digital production tasks. Before that, she worked as an Independent Consultant in Project Management for seven months from 2016 to 2017. Additionally, Katharine was a Student at Codetrotters in 2017.
Educational Background
Katharine Bacon holds a Bachelor's degree from Connecticut College, where she studied International Relations and Affairs, Environmental Science, and Latin American Studies from 2010 to 2014. She graduated Cum Laude from Brooks School in 2010. Additionally, she obtained a certification in Product Management from General Assembly in 2015.
Diverse Internship Experience
Katharine has completed various internships that have contributed to her diverse skill set. She interned at Alumnifire in 2014, New Wave Web & Marketing in Buenos Aires in 2013, Maine Coast Heritage Trust in 2012, and Brofsky & Woeltz Law Firm in 2008. These internships provided her with a foundation in marketing, environmental conservation, and law.