Katie Li
About Katie Li
Katie Li is a Design Leadership Member at InVision and a Partner in Customer Experience Transformation at LTIMindtree, focusing on Europe and South Africa markets.
Current Role at LTIMindtree
Katie Li is a Partner at LTIMindtree focusing on Customer Experience Transformation for the Europe and South Africa markets. In this role, she delivers innovative customer experience solutions tailored to various sectors. Her advisory approach emphasizes understanding customers, end-users, stakeholders, and partners to drive business success, highlighting the human factors behind business and technology.
Previous Experience at IBM
Katie Li worked at IBM as an Associate Partner in Customer Experience and Digital Transformation from 2021 to 2023. Before this, she served as a Managing Consultant for Experience-led Digital Transformation from 2011 to 2014. Her roles at IBM involved leading customer experience projects and digital transformation initiatives, focusing on designing solutions that deeply resonate with people by addressing their unique experiences, emotions, and motivations.
Experience at Salesforce
Katie Li's tenure at Salesforce spanned several roles over six years, starting as the EMEA Experience Design Lead in 2014. She then held positions as EMEA Associate Experience Design Director and EMEA Community Ambassador from 2015 to 2017. Finally, she served as the Director of Experience Design and Practice Leader from 2017 to 2020. Based in London, Katie focused on leading user experience design and initiatives that emphasized recognizing and honoring the human element in business solutions.
Education Background
Katie Li holds a Master's Degree in Marketing and Management from Loughborough University, completed in 2006. She also earned a Bachelor's Degree with Honors in Industrial Design and Technology from the same institution in 2004. In 2020, Katie acquired certification as a Facilitator in the LEGO® SERIOUS PLAY® methodology from the Association of Master Trainers.
Role at InVision and Design Management Institute
Katie Li is currently a member of InVision’s Design Leadership team and a Member of the Design Management Institute. Her involvement in these organizations reflects her commitment to advancing the field of design leadership and management, frequently exploring the human factors behind business and technology.