Austin Brender
About Austin Brender
Austin Brender is a Senior Analytics Services Manager at Invoca, known for his expertise in process improvement and data storytelling. He has a diverse background in analytics and management, with previous roles at AutoNation and GardaWorld Cash Services.
Work at Invoca
Austin Brender currently serves as the Senior Analytics Services Manager at Invoca, a position he has held since 2022. In this role, he focuses on analytics services, leveraging his extensive experience to enhance operational workflows and improve efficiency. Prior to this, he worked as a Customer Success Manager at Invoca from 2021 to 2022, where he contributed to customer satisfaction and service delivery.
Previous Experience at AutoNation
Austin Brender has a significant tenure at AutoNation, where he held multiple roles. He served as the Manager of Marketing Partnerships from 2020 to 2021, and prior to that, he was the Lead Business Analyst from 2015 to 2019. He also worked as a Marketing Tracking Analyst for a brief period in 2019 to 2020. His roles at AutoNation involved enhancing operational workflows and ensuring that business objectives were met through measurable outcomes.
Education and Expertise
Austin Brender earned a Bachelor of Arts degree from the University of Central Florida, where he studied from 2003 to 2008. He later pursued a Master of Business Administration (M.B.A.) at Kaplan University from 2011 to 2013. His educational background supports his expertise in metric and KPI development, data storytelling, and strategic planning, which are essential for driving business decisions and operational efficiency.
Background in Client Support and Analysis
Austin Brender has a diverse background in client support and business analysis. He worked at GardaWorld Cash Services in various capacities, including Client Support Team Lead and Business Analyst - Sales, from 2013 to 2015. His experience also includes roles at T-Mobile and the Florida Agency for Workforce Innovation, where he developed skills in customer service and team leadership.
Skills in Process Improvement and Implementation
Austin Brender is recognized for his process improvement skills, which have been instrumental in enhancing operational workflows across different roles. He has a proven track record of leading technical implementations, showcasing a blend of technical and managerial skills. His ability to transform complex data into compelling narratives aids in driving informed business decisions.