Danielle Miller
About Danielle Miller
Danielle Miller is a Customer Success Manager currently employed at Invoca since 2022. She has a diverse background in customer service and project management, with previous roles at Union Bank & Trust and RentVision.
Current Role at Invoca
Danielle Miller serves as a Customer Success Manager at Invoca, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from Invoca's services. Her responsibilities include managing client relationships, providing support, and facilitating communication between clients and the company.
Previous Experience at Union Bank & Trust
Danielle Miller has extensive experience at Union Bank & Trust, where she held multiple positions over several years. She worked as a Teller from 2008 to 2009, then progressed to roles such as Assistant Supervisor from 2009 to 2011, Customer Service Training Specialist from 2011 to 2013, and Specialist & Special Projects Coordinator from 2013 to 2018. Her diverse roles contributed to her understanding of customer service and banking operations.
Experience in Marketing and Project Management
Danielle Miller worked at RentVision as a Marketing Advisor from 2019 to 2022, where she contributed to marketing strategies and client engagement initiatives. Additionally, she was employed at Q2ebanking as Project Manager II - Centrix for seven months in 2018 to 2019, overseeing project development and execution. These roles enhanced her skills in marketing and project management.
Educational Background at University of Nebraska-Lincoln
Danielle Miller earned her Bachelor's degree in Science Business Administration with a focus on Finance, Management, Marketing, and Human Resource Management from the University of Nebraska-Lincoln. She studied there from 2007 to 2011, which provided her with a solid foundation in various business disciplines.
Early Career as a Tutor
In 2007, Danielle Miller began her career as a Tutor at Lincoln Public Schools for a brief period of three months. This early experience allowed her to develop skills in education and support, which would later contribute to her customer service and training roles.