Jenna Riplinger
About Jenna Riplinger
Jenna Riplinger is an Account Manager at Invoca, where she has worked since 2022. She holds a degree in Business Administration and Management from Middle Tennessee State University and has previous experience in sales roles at DICK'S Sporting Goods and Dell.
Work at Invoca
Jenna Riplinger has been working at Invoca as an Account Manager since 2022. In this role, she conducts in-depth research on each account to ensure that products and services align optimally with customer needs. She facilitates consultative discussions to gain a comprehensive understanding of customer requirements, which aids in developing tailored solutions. Her focus on customer engagement helps drive business growth and improve client satisfaction.
Previous Experience at DICK'S Sporting Goods
Before joining Invoca, Jenna Riplinger worked at DICK'S Sporting Goods as a Footwear Sales Lead from 2011 to 2015. During her four years in this position, she operated in the Greater Nashville Area, TN. Her responsibilities included managing sales strategies and leading a team to enhance customer service and sales performance in the footwear department.
Experience at Dell
Jenna Riplinger served as an Inside Sales Representative at Dell from 2015 to 2022, accumulating seven years of experience in the Greater Nashville Area, TN. In this role, she was responsible for managing client accounts and driving sales initiatives. Her work involved developing strategies to engage customers and enhance product offerings.
Education and Expertise
Jenna Riplinger studied at Middle Tennessee State University (MTSU), where she earned a degree in Business Administration and Management, General. This educational background provides her with a solid foundation in business principles, which she applies in her current role and previous positions.
Strategic Account Management Skills
Jenna Riplinger specializes in developing and implementing custom strategies to identify and engage with untapped market segments. Her expertise in account management includes conducting thorough research and facilitating discussions to align products and services with customer needs effectively.