Jennifer Lovette
About Jennifer Lovette
Jennifer Lovette Company
Jennifer Lovette is the Senior Vice President of Customer Success at Imperva, a pivotal player in safeguarding critical business data. At Imperva, she scaled the global customer success strategy, managing a team responsible for 5,500 customers and generating $275 million in support revenue.
Jennifer Lovette Education and Expertise
Jennifer Lovette holds a Bachelor of Arts in Economics from the University of California, Santa Barbara. She furthered her education by earning a Masters of Business Administration from the Graziadio School of Business and Management at Pepperdine University. She has 20 years of experience in developing and scaling global customer success organizations for major enterprise software and marketing services companies.
Jennifer Lovette Background
Jennifer Lovette has an extensive background in customer success and client development. Her career includes key positions at several prominent companies. Besides her role at Imperva, Lovette was the Vice President of Customer Experience and Customer Care Operations at LogMeIn. She also held several customer-facing executive roles at Citrix, and was VP of Client Development and Marketing at Commission Junction.
Jennifer Lovette Achievements
Jennifer Lovette played a critical role in embedding a strong customer focus within Imperva, implementing repeatable and measurable growth strategies across diverse business and product lines. At LogMeIn, her focus on exceptional customer experiences led to best-in-class retention rates and the successful integration between LogMeIn and Citrix. As VP of Client Development and Marketing at Commission Junction, she oversaw retention, revenue growth, and client satisfaction for a $128 million client portfolio.