Justin Lee
About Justin Lee
Justin Lee is a Customer Success Manager at Invoca, with a diverse background in finance and operations across several companies. He has held various roles, including positions at Wells Fargo, Ecolab, and Prime Therapeutics, and holds a Bachelor of Business Administration in Economics from the University of Minnesota-Duluth.
Current Role at Invoca
Justin Lee serves as a Customer Success Manager at Invoca, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His responsibilities include managing client relationships, providing support, and driving customer engagement to maximize the value of Invoca's solutions.
Previous Experience in Financial Services
Before joining Invoca, Justin Lee accumulated significant experience in the financial services sector. He worked at Wells Fargo as a Securities Operations Service Specialist II from 2016 to 2018, where he handled various operational tasks. Following this, he served as a Finance Admin Specialist at Ecolab from 2018 to 2020, contributing to financial administration processes.
Experience in Healthcare and Data Analysis
Justin Lee has also worked in the healthcare industry, specifically as a Claims Technical Analyst at Prime Therapeutics for six months in 2018. Additionally, he held a position as a Data Analyst at Healthland from 2011 to 2012, where he focused on data management and analysis.
Educational Background in Economics
Justin Lee earned a Bachelor of Business Administration degree with a focus on Economics from the University of Minnesota-Duluth. He attended the university from 2012 to 2016, where he developed a foundational understanding of economic principles and business practices.
Career Progression and Roles
Throughout his career, Justin Lee has held various roles that reflect his expertise in finance and customer success. He briefly worked as a Financial Analyst at Patterson Companies, Inc. in 2021. His diverse experiences across different industries have contributed to his skill set in customer management and financial operations.