Nina Andres
About Nina Andres
Nina Andres serves as the Manager of Customer Advocacy & Engagement at Invoca, where she has worked since 2022. With a background in customer marketing and event management, she emphasizes the importance of brand loyalty and celebrates customer achievements through innovative programs.
Current Role at Invoca
Nina Andres currently serves as the Manager of Customer Advocacy & Engagement at Invoca. She has held this position since 2022, working remotely from Colorado. In her role, she focuses on amplifying customer success stories to support marketing and sales communities through Invoca's technology. She is passionate about celebrating customer achievements and promotions, which aligns with her advocacy for customer engagement.
Previous Experience at Invoca
Nina Andres has a history with Invoca, having worked in various roles prior to her current position. She served as a Customer Marketing | Advocacy Coordinator from 2020 to 2021 and as a Customer Marketing | Advocacy Specialist from 2021 to 2022. During her time at Invoca, she rebranded the customer thought-leadership program to the 'Conversation Intelligence Heroes' program, which highlights innovative customers.
Professional Background
Nina Andres has a diverse professional background that includes roles in customer advocacy and marketing. Before joining Invoca, she worked as a Marketing Consultant at Waypoint from 2018 to 2019 and as a Concierge at Urban Villages from 2015 to 2017. Additionally, she gained experience as a Marketing Intern at Spinal Elements, Inc. in 2012 and worked at Catering by Design from 2017 to 2018.
Education and Qualifications
Nina Andres studied at Metropolitan State University of Denver, where she earned a Bachelor's degree in Meeting and Event Management from 2012 to 2016. She also completed her secondary education at Evergreen High School from 2008 to 2012. Her educational background supports her expertise in customer engagement and event management.
Advocacy Philosophy
Nina Andres advocates for the concept that brand loyalty is reciprocal, emphasizing the importance of mutual appreciation between brands and customers. She quotes Seth Godin, stating, 'It’s easier to love a brand when the brand loves you back.' This philosophy underpins her approach to customer advocacy and engagement.