Radhika Sharma
About Radhika Sharma
Radhika Sharma is a Senior Customer Success Manager at Invoca, where she has worked since 2021. She has extensive experience in customer success and data science, having previously held various roles at Skai and other companies in the Chicago area.
Work at Invoca
Radhika Sharma has been employed at Invoca as a Senior Customer Success Manager since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her experience in customer success allows her to effectively address client needs and foster strong relationships.
Previous Experience at Skai
Prior to her current role, Radhika Sharma worked at Skai in various capacities. She served as a Digital Marketing Business Analyst from 2018 to 2021, where she analyzed marketing data to drive strategic decisions. She also held the position of Team Lead in Data Science for a brief period in 2021 and was an Account Manager from 2014 to 2015, followed by a Senior Client Success Manager from 2015 to 2018.
Education and Expertise
Radhika Sharma earned her Bachelor of Science degree from the University of Illinois Chicago, where she studied from 2006 to 2009. Her educational background, combined with her extensive experience in customer success and digital marketing, equips her with the skills necessary to excel in her current role.
Career Background
Radhika Sharma has a diverse professional background in digital marketing and customer success. Before her tenure at Skai, she worked at Performics as an Associate Account Manager and later as a Media Manager. She also gained experience as a Bid Strategist at VivaKi. This varied experience has contributed to her comprehensive understanding of client needs and marketing strategies.