Kevin Trulock
About Kevin Trulock
Kevin Trulock is a Training Program Manager and Quality Assurance professional with extensive experience in training on marketing software and content management systems. He has worked at iostudio since 2013 and previously held positions at CNA Insurance and iostudio, contributing to projects across various industries.
Current Role at Iostudio
Kevin Trulock currently serves as the Training Program Manager and Quality Assurance specialist at iostudio. He has been in this role since 2013, contributing to the company's operations in Nashville, Tennessee. In this position, he is responsible for providing technical software support and training, particularly focusing on marketing software and content management systems. His role involves conducting meetings with clients and senior management to gather requirements and establish delivery schedules.
Previous Experience at Iostudio
Before his current role, Kevin Trulock worked at iostudio from 2004 to 2013 as a Quality Assurance and Client Services professional. During his nine years in this position, he gained valuable experience in ensuring the quality of services and products delivered to clients. His tenure at iostudio provided him with insights into client needs and expectations, which he utilizes in his current role.
Professional Background in Web Design and Support
Kevin Trulock has a background in web design and software technical support, having worked at CNA Insurance from 1997 to 2004. In this role, he focused on providing technical support and designing web solutions. This experience laid the foundation for his later work in training and quality assurance in marketing software.
Education and Expertise
Kevin Trulock studied at Western Kentucky University, where he earned a Bachelor of Arts (B.A.) in Graphic Design from 1989 to 1995. His educational background in graphic design complements his extensive experience in training on marketing software, content management systems, and Google Analytics. This combination of education and practical experience enhances his ability to deliver effective training and support.
Project Management and Agile Methodologies
In his current role, Kevin Trulock manages high-profile projects for the company's largest client. He drives Agile methodologies and processes throughout each project phase, ensuring that projects are delivered efficiently and meet client expectations. His ability to gather requirements and create delivery schedules is critical to the success of these initiatives.