Conrad D'costa
About Conrad D'costa
Conrad D'costa is a Customer Success Manager currently employed at iProov in London, England. He has a diverse background in customer success and sales, with previous roles at Ping Identity, Sky TV Network, and Ernst & Young.
Current Role at iProov
Conrad D'costa serves as a Customer Success Manager at iProov, a position he has held since 2022. He operates from London, England, United Kingdom. In this role, he focuses on ensuring customer satisfaction and success by managing relationships and providing support tailored to client needs.
Previous Experience at Ping Identity
Before joining iProov, Conrad worked at Ping Identity as a Customer Success Manager from 2021 to 2022. His tenure lasted for one year in London, England, United Kingdom. In this capacity, he was responsible for fostering customer relationships and enhancing the overall client experience.
Career Background in Customer Success
Conrad has extensive experience in customer success roles, having worked at several notable companies. He served as a Customer Success Manager at Akamai Technologies from 2014 to 2016 and at Cisco from 2012 to 2014, both in Bangalore, India. His background includes a focus on client engagement and support across various industries.
Sales and Account Management Experience
Prior to his roles in customer success, Conrad worked as a Sales Advisor at Sky TV Network from 2017 to 2018 for 11 months in London, United Kingdom. He also held the position of Account Manager at Astel (UK) Ltd from 2018 to 2021 for three years in London. These roles contributed to his skills in sales and client management.
Educational Background
Conrad D'costa earned a Bachelor's degree in Computer Applications from Rosary College of Commerce & Arts. He attended the college from 2000 to 2003, completing a three-year program that provided him with foundational knowledge in computer applications.