Megan Morley
About Megan Morley
Megan Morley is a Customer Success Manager at iProov, where she has worked since 2023. She has a background in customer success and business development, with previous roles at The Times, Cardiff Council, and Cardiff University Students' Union.
Current Role at iProov
Megan Morley currently serves as a Customer Success Manager at iProov, a position she has held since 2023. In this role, she is responsible for ensuring customer satisfaction and success, leveraging her experience in customer relations to enhance client engagement and retention. Her tenure at iProov reflects a commitment to delivering high-quality support and solutions to clients.
Previous Experience at iProov
Before her current role, Megan worked at iProov as a Customer Success Executive from 2021 to 2023. During this time, she focused on supporting customer needs and driving product adoption. Additionally, she served as a Business Development Executive (EMEA) from 2019 to 2021, where she contributed to expanding the company's market presence in the EMEA region.
Work Experience in Cardiff
Megan's early career included a brief role as an Interviewer at The Times in 2019, where she worked for one month in Cardiff, United Kingdom. She also completed a Human Resources Work Placement at Cardiff Council for one month in the same year. These experiences provided her with foundational skills in communication and human resources.
Educational Background
Megan Morley studied at Cardiff University / Prifysgol Caerdydd, where she earned a BSc in Human and Social Sciences from 2016 to 2019. This academic background equipped her with knowledge and skills relevant to her roles in customer success and human resources. Prior to university, she attended Caterham School from 2009 to 2016.
Early Career Roles
Before entering the technology sector, Megan worked as a Sales Assistant at One Stop Stores Ltd from 2014 to 2018 for four years. She also held a position as a Venues Assistant at Cardiff University Students' Union from 2018 to 2019. These roles contributed to her customer service skills and understanding of operational dynamics in various environments.