James Westgate
About James Westgate
James Westgate is a Customer Experience Designer with over 25 years of experience in the wireless industry. He has worked at iQmetrix for over 16 years in various roles, focusing on enhancing client store design and integrating technology into retail channels.
Work at iQmetrix
James Westgate has dedicated a significant portion of his career to iQmetrix, where he has worked for 16 years. He currently holds the position of Customer Experience Designer, a role he has occupied since 2012. In addition to this, he has served as Sr. Manager of Customer Development since 2010. His responsibilities include assisting clients with store design, product placement, and best practices. He has also worked in Sales Operations Management from 2009 to 2012, contributing to the company's sales strategies and operations.
Experience in the Wireless Industry
With over 25 years of experience in the wireless industry, James Westgate has developed a comprehensive understanding of retail operations and customer engagement. His extensive background includes a decade at Alltel Communications before joining iQmetrix. This experience has equipped him with the knowledge to assist clients in integrating various retail technologies, including Ecommerce, Endless Aisle, Dropship, Digital Signage, and API Connectors.
Client Integration and Support
James Westgate plays a crucial role in helping clients integrate advanced retail solutions into their operations. He has worked extensively with iQmetrix's Omnichannel suite of products for the past 10 years, focusing on enhancing customer experience through technology. His expertise includes transitioning clients from traditional retail management software to comprehensive Omnichannel solutions, ensuring they can effectively meet the demands of modern retail.
Background in Account Management and Training
Throughout his tenure at iQmetrix, James Westgate has held various roles that emphasize account management and training. His experience in these areas has allowed him to develop strong relationships with clients and provide them with the necessary support to optimize their retail strategies. His background in training further enhances his ability to communicate best practices and operational efficiencies to clients.