Rick M.
About Rick M.
Rick M. is a Server Administrator at iQmetrix, where he has worked since 2016, specializing in advanced projects and interactive retail solutions. He has a diverse background in technical support and system administration across various companies in the United States and Canada.
Current Role at iQmetrix
Rick M. has been serving as a Server Administrator at iQmetrix since 2016. In this role, he specializes in 2PIC and plays a crucial part in implementing interactive retail solutions that enhance the in-store customer experience. His responsibilities include managing modular systems that support store chain operations, such as POS, ERP, inventory, and HR systems. Rick's work contributes to bridging the gap between physical and virtual retail channels through advanced server administration.
Previous Experience in Technical Support
Before joining iQmetrix, Rick M. held various positions in technical support and system administration. He worked at Johnson Engineering, Inc. as a Technical Support Specialist from 2006 to 2008 in Fort Myers, Florida. Prior to that, he was a Support Specialist at Chico's Fas, Inc. for 10 months in 2005-2006. His earlier experience includes roles at Florida Cancer Specialists & Research Institute as a System Architect from 2008 to 2010 and at Wilsonmiller as an IT System Administrator from 2003 to 2005.
Experience in Customer Support and Engineering
Rick M. has also worked in customer support and engineering roles. He was employed at Nextio as a Customer Support Engineer and Global SE Architect from 2012 to 2013 in Austin, Texas. His responsibilities included managing Vnet Lab Management, which involved overseeing virtual network environments. Additionally, he briefly worked at Acrodex as a Virtualization and Storage Architect in 2013.
Education and Expertise
Rick M. possesses expertise in server administration and system architecture, with a focus on enhancing retail operations. His experience spans various technical roles, allowing him to develop a comprehensive understanding of both physical and virtual systems. His specialization in 2PIC and involvement in advanced projects at iQmetrix highlight his technical capabilities in the retail technology sector.