Ryan Bee
About Ryan Bee
Ryan Bee is a Technical Support Tech Lead at iQmetrix, where he has worked since 2021. He has a background in computer science from the University of Regina and has held various roles in technical support and quality assurance at companies such as GasBuddy and iQmetrix.
Current Role at iQmetrix
Ryan Bee serves as the Technical Support Tech Lead at iQmetrix, a position he has held since 2021. In this role, he is responsible for overseeing technical support operations and ensuring effective resolution of client issues. His leadership contributes to the overall efficiency of the support team, enhancing customer satisfaction.
Previous Experience at iQmetrix
Prior to his current role, Ryan Bee worked at iQmetrix in various capacities. He was a Software Support Specialist from 2017 to 2018, where he provided support for software-related inquiries. He then advanced to the position of Technical Support Analyst (Tier 2 Integrations Support) from 2018 to 2021, focusing on more complex integration issues.
Experience at GasBuddy
Ryan Bee has also worked at GasBuddy in multiple roles. He began as a Client Support Specialist from 2015 to 2016, where he assisted clients with their inquiries. He later transitioned to a QA Specialist role from 2016 to 2017, contributing to quality assurance processes for the company.
Education in Computer Science
Ryan Bee studied Computer Science at the University of Regina. His education provided him with a solid foundation in technical skills and problem-solving, which he applies in his current and previous roles in technical support and quality assurance.