Shannon Hemmes
About Shannon Hemmes
Shannon Hemmes is the Lead of Employee Technical Services with extensive experience in IT roles across various companies, including iQmetrix and Chrysalis. With a background in systems administration and a degree in Psychology, Hemmes is recognized for mentoring staff and fostering collaboration within teams.
Current Role at iQmetrix
Shannon Hemmes serves as the Lead of Employee Technical Services at iQmetrix, a position held since 2019. In this role, she oversees technical services for employees, ensuring efficient IT support and solutions. Her responsibilities include mentoring staff, enhancing team performance, and fostering collaboration within the organization. Hemmes has established herself as a key player in the technical services department, contributing to the overall success of iQmetrix.
Previous Experience in Technology
Before her current role, Hemmes accumulated extensive experience in various technology positions. She worked at Radical Entertainment as a Systems Administrator from 2001 to 2010, followed by a role at Cytiva Software Inc. as a Systems Administrator from 2010 to 2011. Additionally, she briefly served as a Technology Specialist at TELUS in 2011. Hemmes also held multiple positions at iQmetrix, including Internal Systems Team Lead and Server Administrator, from 2011 to 2017.
Educational Background
Shannon Hemmes completed her high school education at Terry Fox Senior Secondary, earning a diploma from 1990. She furthered her education at The University of British Columbia, where she obtained a Bachelor of Arts in Psychology from 1996. Hemmes also studied at the British Columbia Institute of Technology (BCIT), completing the Information Technology Professional program and earning an ITP certificate in 2001.
Mentorship and Team Development
Hemmes has a proven track record of mentoring staff in both local and remote settings. Her focus on enhancing team performance and cohesion has been a significant aspect of her career. She emphasizes the importance of building relationships with internal stakeholders and external vendors, which facilitates effective communication and collaboration within her teams.
Passion for Technology and Innovation
Shannon Hemmes demonstrates a strong passion for exploring new technologies that provide value to her organization. Her forward-thinking and innovative approach to IT solutions reflects her commitment to staying current with industry trends and implementing effective strategies to enhance organizational performance.