Steven Jacobs
About Steven Jacobs
Steven Jacobs is a Client Manager at iQmetrix, where he has worked since 2018. He previously served as Manager of Launch Services at the same company for ten years and holds a Bachelor of Arts in Geography from Bishop's University.
Work at iQmetrix
Steven Jacobs has been serving as a Client Manager at iQmetrix since 2018. In this role, he is responsible for managing client relationships and ensuring customer satisfaction. Prior to this position, he worked at iQmetrix for ten years as the Manager of Launch Services, where he oversaw the implementation of new services and supported clients during the launch process. His tenure at iQmetrix spans a total of sixteen years, reflecting his extensive experience within the company.
Education and Expertise
Steven Jacobs earned a Bachelor of Arts in Geography from Bishop's University, where he studied from 1989 to 1993. His educational background provides him with a solid foundation in analytical thinking and problem-solving, skills that are essential in his role as a Client Manager. The knowledge gained during his studies contributes to his ability to understand client needs and deliver effective solutions.
Background
Steven Jacobs has a long-standing career in client management and service implementation. He began his journey at iQmetrix in 2008, where he developed his expertise in managing client services. His transition from Manager of Launch Services to Client Manager illustrates his growth and adaptability within the organization. He has been based in Davidson, NC, throughout his career at iQmetrix.
Professional Experience
Before becoming a Client Manager, Steven Jacobs held the position of Manager of Launch Services at iQmetrix for a decade. In this capacity, he was instrumental in guiding clients through the launch of new services, ensuring a smooth transition and effective communication. His experience in both roles has equipped him with a comprehensive understanding of client needs and operational processes.