Daniel Gallo
About Daniel Gallo
Daniel Gallo is a Client Success Manager at iRestify in Toronto, Ontario, where he has worked since 2023. He has a strong technical background in SAAS and client success, with experience in training user communities and managing large-scale projects.
Work at iRestify
Daniel Gallo serves as a Client Success Manager at iRestify, a position he has held since 2023. He operates in a hybrid work environment based in Toronto, Ontario, Canada. In this role, he focuses on enhancing client satisfaction and streamlining processes to improve overall service delivery. His responsibilities include training new user communities on collaborative platforms, ensuring that clients effectively utilize the services offered by iRestify.
Previous Experience at Microsoft
Prior to his current role, Daniel Gallo worked at Microsoft in various capacities. He served as a Customer Success Trainer from 2020 to 2021 in Toronto, Ontario, where he was responsible for training clients on Microsoft products and services. Before that, he worked as a Product Advisor from 2019 to 2020 in Mississauga, Ontario, focusing on customer engagement and support. His experience at Microsoft contributed to his strong technical background in SAAS and client success.
Education and Expertise
Daniel Gallo studied at Sheridan College, where he achieved a degree in Visual and Performing Arts. His educational background complements his professional expertise in client success and technical training. He has developed skills in streamlining processes and fostering employee engagement, which are essential in his current role and previous positions.
Achievements in Sales and Project Management
Daniel Gallo has a proven track record of achieving sales targets and successfully filling cloud seats. He has spearheaded large-scale projects in both the tech and sales sectors, demonstrating his ability to manage complex initiatives effectively. His experience in these areas highlights his capability to drive results and enhance client success.