Erifili Morfidis
About Erifili Morfidis
Erifili Morfidis is a Co-CEO and Co-Founder of iRestify, with a notable background in executive roles at Teleperformance. She has a proven track record in business transformation, having led initiatives that resulted in significant cost savings and enhanced operational capabilities.
Work at iRestify
Erifili Morfidis serves as Co-CEO and Co-Founder at iRestify, a position she has held since 2018. Under her leadership, the company has focused on innovative solutions in the building management industry. Morfidis has leveraged her extensive experience to identify opportunities within this sector, despite the presence of advanced technology tools. Her role involves strategic oversight and operational management, contributing to the company's growth and market presence in Toronto, Ontario.
Previous Experience at Teleperformance
Before her current role at iRestify, Erifili Morfidis held several key positions at Teleperformance. She was the Chief Executive Officer of the Canadian Subsidiary from 1995 to 2008, where she served for 13 years. During her tenure, she successfully acquired and integrated two companies, enhancing Teleperformance's capabilities. Subsequently, she served as Chief Business Officer for the English World Region from 2009 to 2010 and as Chief Business Optimization Officer from 2010 to 2012, where she led initiatives that resulted in significant savings and process improvements.
Education and Expertise
Erifili Morfidis studied at the University of Toronto from 1989 to 1992, where she was awarded a scholarship. Her academic background laid the foundation for her extensive career in business management and transformation. Morfidis has developed a comprehensive methodology for business transformation, focusing on cost reduction, process improvement, and change management, which she implemented across various departments in her previous roles.
Achievements in Business Transformation
During her time at Teleperformance, Erifili Morfidis led a transformation initiative that resulted in over $90 million in savings for a company valued at $2.7 billion. This initiative involved optimizing business processes and securing buy-in from country-level CEOs and CFOs. Her ability to manage complex relationships with various stakeholders, including unions and technology vendors, has been a significant factor in her success in driving business efficiency.
Leadership and Management Experience
Erifili Morfidis has extensive leadership experience, having managed a workforce of 4,500 employees across 10 locations. Her role involved overseeing global sourcing operations and managing relationships with clients, real estate companies, lawyers, and auditors. As one of nine corporate executives at Teleperformance, she played a crucial role in strategy and business planning for a company with a global workforce of 150,000 employees.