Abhinav Mishra
About Abhinav Mishra
Abhinav Mishra is a Lead Developer at Iris Software Inc. with extensive experience in IVR and CTI integration projects across various sectors, including banking and healthcare. He has a strong background in Salesforce technologies and has held positions at several notable companies, including Infosys and Capgemini.
Work at IRIS Software
Abhinav Mishra currently serves as a Lead Developer at IRIS Software Inc., a position he has held since 2020. In this role, he has led and managed multiple projects, contributing to the company's development initiatives. His responsibilities include overseeing project execution and ensuring the successful integration of various technologies. His tenure at IRIS Software has allowed him to apply his expertise in Salesforce technologies and project management.
Previous Employment History
Before joining IRIS Software, Abhinav Mishra held several positions in the tech industry. He worked at Capgemini as an Associate Consultant from 2016 to 2018 in Pune, Maharashtra, India. Prior to that, he was a Consultant at Appirio from 2018 to 2019 in Greater Noida. He also served as a Lead Developer at Conduent for nine months in 2019 in Noida, and worked as a Senior Software Engineer at Infosys from 2014 to 2016 in Pune Area, India.
Education and Expertise
Abhinav Mishra holds a Bachelor's Degree in Electronics and Communications Engineering from Inderprastha College, Delhi, where he studied from 2009 to 2013. He also completed his 10+2 education at Mahanagar Boys Inter College in Lucknow, UP, focusing on Physics, Chemistry, and Mathematics from 2005 to 2007. His technical expertise includes Salesforce Apex, Test Class, Visualforce Pages, Batches, Admin and Integration, Flows, LWC, Lightning, and Community with Einstein and Live Messaging.
Project Experience
Abhinav Mishra has significant experience in IVR and CTI integration projects across various sectors, including banking, utilities, education, and healthcare. He has also created over seven customer communities on the Salesforce Community Cloud. His work includes experience in migrating projects from Salesforce Classic to Lightning, showcasing his adaptability and technical skills in evolving environments.