Ankur Goyal
About Ankur Goyal
Ankur Goyal is an Associate Project Manager at Iris Software Inc. with over 10 years of experience in service operation and project management, previously holding roles at NTT DATA Global Delivery Services Ltd.
Work at IRIS Software
Ankur Goyal has been employed at Iris Software Inc. as an Associate Project Manager since 2019. In this role, he is responsible for overseeing project management activities and ensuring the successful delivery of projects. His work involves managing teams that provide 24/7 support, which is crucial for maintaining continuous service availability. Ankur's experience in agile project delivery allows him to adapt to changing project requirements effectively.
Previous Experience at NTT DATA
Ankur Goyal worked at NTT DATA Global Delivery Services Ltd for a total of nine years, holding various positions. He served as a Senior Consultant from 2007 to 2012 in Gurgaon, where he developed skills in defining and implementing processes for Incident, Change, and Service requests. He then transitioned to the role of Incident Manager from 2012 to 2016, also in Gurgaon, before becoming a Project Lead from 2016 to 2019 in the Noida Area. His tenure at NTT DATA provided him with extensive experience in service operations and project management.
Education and Expertise
Ankur Goyal earned a B-Tech in Electronics and Communication from Amity School of Engineering, studying from 2003 to 2007. He furthered his education at IIT Bombay, completing an Executive General Management Program for IT Professionals Certification from 2012 to 2013. His educational background supports his expertise in project management processes, including initiation, planning, execution, monitoring, control, and closure.
Skills in Project Management
Ankur Goyal possesses strong skills in conducting senior management reviews, status reporting, and audits. He has over 10 years of experience in Service Operation, focusing on L2 and L3 support. His proficiency extends to maximizing operational performance and financial benefits through optimized resource utilization. Ankur demonstrates proactive behavior in gathering information and sharing ideas to improve project outcomes, underscoring his commitment to enhancing operational efficiency.
Certifications and Professional Development
Ankur Goyal is ITIL certified, which reflects his knowledge and expertise in IT service management. His certification complements his experience in managing processes related to Incident, Change, and Service requests. This formal recognition of his skills supports his ability to lead teams effectively and ensure high-quality service delivery.