Mansi Kumar
About Mansi Kumar
Mansi Kumar is a Lead SQA at Iris Software Inc. with extensive experience in quality assurance, risk management, and process improvement across various organizations since 2005.
Work at IRIS Software
Mansi Kumar has been serving as Lead SQA at Iris Software Inc. since 2017. In this role, she conducts internal quality audits and suggests metrics for project improvement. Her responsibilities include training groups on Quality Management System processes, which encompass Risk, SDLC, Metrics, CAR, DAR, Incident Management, Agile, and Process Improvements. Kumar's expertise contributes to enhancing the overall quality assurance framework within the organization.
Education and Expertise
Mansi Kumar holds a Bachelor of Arts degree in Psychology and English Literature from Sophia Girls College, Ajmer, which she completed from 2001 to 2004. She furthered her education by obtaining an MBA in Human Resource and Business Process Management from Leeds Business School in 2010. Kumar is certified as a CSQA - Certified Quality Assurance Analyst and holds an ITIL V3 Foundation certification since 2011. Additionally, she has a Six Sigma Green Belt certification from the Indian Statistical Institute, acquired in 2019.
Background
Mansi Kumar began her career in quality assurance at Fiserv, where she worked as SQA from 2005 to 2008. She later served as a Consultant - SQA at Genpact Headstrong Capital Markets from 2012 to 2013. Kumar has also held positions as a Process Specialist & Risk Management at Union Properties in Dubai from 2014 to 2017 and as Manager Process at Nabeel Perfumes for 11 months in 2013. Her experience includes significant roles during CMMi Level 3 Assessments at Fiserv and Headstrong.
Achievements
Throughout her career, Mansi Kumar has implemented various quality standards and programs. Notably, she introduced a Kaizen program for continuous improvement during her tenure at Union Properties. She has also implemented ISO 20K in production support projects at Headstrong in 2012 and has experience in implementing ISAE 3402 since 2011. Kumar publishes organizational level analyses on risk, tailoring, PPBs, and customer surveys, showcasing her commitment to quality and process improvement.