Alfredo Fernández Zapata
About Alfredo Fernández Zapata
Alfredo Fernández Zapata is an IT System Administrator and Technical Support professional with over 12 years of experience in technical support roles. He has worked for various companies, including IriusRisk, hp, and Wipro, and is fluent in both English and Spanish.
Current Role at IriusRisk
Alfredo Fernández Zapata currently serves as an IT System Administrator & Technical Support at IriusRisk. He has held this position since 2022, contributing to the company's IT infrastructure and support systems. His role involves managing technical issues and providing support to users, ensuring efficient operations within the organization.
Previous Experience at IriusRisk
Prior to his current role, Alfredo worked at IriusRisk as an IT Support Specialist for four months in 2022. During this time, he focused on delivering technical assistance and resolving user issues, which laid the groundwork for his subsequent position as IT System Administrator.
Professional Background in Technical Support
Alfredo has over 12 years of experience in IT support roles. He worked at HP as a Technical Support Help Desk from 2012 to 2016, where he provided assistance in Madrid, Spain. He also served as a Client and Desktop Support Engineer at Medline Europe from 2014 to 2022, further enhancing his technical support skills.
Education and Qualifications
Alfredo studied at I.E.S. Lucus Solis, where he completed a degree in Administración de sistemas informáticos, achieving a Ciclo Formativo de Grado Superior from 2004 to 2006. This educational background provided him with foundational knowledge in system administration and technical support.
Experience in System Administration
In addition to his roles at IriusRisk, Alfredo worked as a Senior System Administrator at Wipro for seven months in 2021-2022. He also served as a systems administrator at AIL Madrid - Escuela de Español from 2016 to 2018. His extensive experience includes handling VIP user support and resolving IT-related issues through various support channels.