Wayne Cheng
About Wayne Cheng
Wayne Cheng is a Senior Customer Success Engineer at IronNet, with extensive experience in digital transformation initiatives in the public sector. He has a background in Computing from the National University of Singapore and has held various engineering roles, including at DSTA and GovTech Singapore.
Work at IronNet
Wayne Cheng has been serving as a Senior Customer Success Engineer at IronNet since 2020. In this role, he focuses on ensuring customer satisfaction and successful implementation of IronNet's cybersecurity solutions. His responsibilities include addressing customer needs, providing technical support, and facilitating the integration of IronNet's technologies into client environments. His experience in customer success is complemented by his extensive background in engineering and technology.
Education and Expertise
Wayne Cheng studied at the National University of Singapore, where he earned a Bachelor's Degree in Computing from 2004 to 2006. His education laid the foundation for his expertise in various technical areas, including Enterprise Data Center management, network planning, and the development of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) environments. He is well-versed in Agile Methodology and DevOps/DevSecOps practices.
Background
Wayne Cheng has a diverse professional background in the technology sector. He began his career at DSTA as a Senior Engineer from 2006 to 2016, where he gained significant experience in IT infrastructure. He then transitioned to GovTech Singapore as a Senior DevSecOps Engineer from 2016 to 2020, contributing to digital transformation initiatives. His work in the public sector has involved key projects related to smart nation initiatives and IT disaster recovery solutions.
Achievements
During his tenure at GovTech Singapore, Wayne Cheng played a key role in the digital transformation of the public sector. He designed and led the implementation and migration of infrastructure services to an alternate datacenter site. Additionally, he managed a team of 15 professionals to deliver a comprehensive IT Disaster Recovery solution at DSTA, showcasing his leadership and project management skills in complex technical environments.