Jenn Brick
About Jenn Brick
Jenn Brick serves as the Vice President and Director of Customer Service Operations at Isabella Bank, a position she has held since 2016. She previously worked for 15 years as a Marketing Specialist at Chemical Bank in Midland, Michigan, and holds an MBA from Northwood University's DeVos Graduate School.
Work at Isabella Bank
Jenn Brick serves as the Vice President and Director of Customer Service Operations at Isabella Bank. She has held this position since 2016, contributing to the bank's customer service strategies and operational efficiencies. Her role involves overseeing customer service teams and ensuring high-quality service delivery to clients across Michigan.
Previous Experience at Chemical Bank
Prior to her current role, Jenn Brick worked at Chemical Bank for 15 years, from 2001 to 2016. During her tenure, she held the position of Marketing Specialist in Midland, Michigan. This experience provided her with a solid foundation in customer engagement and marketing strategies within the banking sector.
Education and Expertise
Jenn Brick earned her Master of Business Administration from Northwood University - DeVos Graduate School. This educational background equips her with advanced knowledge in business management and customer service operations, enhancing her effectiveness in her current role at Isabella Bank.
Professional Background
Jenn Brick has a professional background that spans over two decades in the banking industry. Her experience includes significant roles in customer service and marketing, which have shaped her approach to operational leadership. Her career reflects a commitment to enhancing customer experiences and service delivery.