Vern Houin
About Vern Houin
Vern Houin serves as the AVP of Network Services at Isabella Bank, where he has worked since 2009. He has extensive experience in network services and technology management, having held various roles at Key Bank prior to his current position.
Work at Isabella Bank
Vern Houin has held the position of AVP Network Services at Isabella Bank since 2009. In this role, he is responsible for overseeing network operations and ensuring the stability and efficiency of the bank's technology infrastructure. His contributions include the development of an Initiative System to track internal changes and processes related to technology upgrades. He has also standardized various systems, including desktop, network, printers, and Service Desk Systems, enhancing operational efficiency within the bank.
Previous Experience at Key Bank
Before joining Isabella Bank, Vern Houin worked at Key Bank for a total of 20 years, holding various positions. He served as the NFS Remote Support Manager, Senior Field Engineer, LAN Consultant and Team Lead, and National Remote Support Manager. His extensive experience at Key Bank provided him with a solid foundation in network services and support management, which he has applied in his current role.
Education and Expertise
Vern Houin earned a Bachelor of Science degree in Computer Science from Indiana University South Bend, where he studied from 1983 to 1986. His educational background has equipped him with the technical knowledge necessary for his roles in network services and technology management. His expertise is further demonstrated through his active participation in National CIO Conferences, where he seeks to stay informed about industry best practices.
Achievements in Network Services
During his tenure at Isabella Bank, Vern Houin has implemented several key initiatives to enhance the bank's network infrastructure. He created a physical Fiber Loop across Mt Pleasant for disaster recovery and established redundant network connections for all branch locations. Additionally, he has managed a large capital budget that supports the acquisition of new technology each year, ensuring the bank remains competitive in its service offerings.