Kerry Kilner
About Kerry Kilner
Kerry Kilner is a Client Support Coordinator currently employed at Isentia in Australia, where she has worked for eight years. She has a long history with Isentia, having held various roles since 1995, and is also seeking new opportunities at Bright Futures, a College and Career Management Company.
Work at Isentia
Kerry Kilner has been employed at Isentia since 2016, currently holding the position of Client Support Coordinator. In this role, Kilner is responsible for providing support to clients, ensuring their needs are met effectively. Prior to this position, Kilner served as an Account Executive from 2009 to 2015, where responsibilities included managing client accounts and facilitating communication between clients and the company. Kilner's tenure at Isentia began in 1995 as a Press Production and Reader, a role held until 2002. This extensive experience at Isentia spans over two decades, showcasing a deep understanding of the company's operations and client relations.
Current Role and Responsibilities
In the role of Client Support Coordinator at Isentia, Kerry Kilner engages directly with clients to address inquiries and provide assistance. This position requires a strong focus on customer service and effective communication. Kilner's experience in previous roles at Isentia contributes to a comprehensive understanding of client needs and the company's services. The role emphasizes the importance of maintaining positive client relationships and ensuring satisfaction with Isentia's offerings.
Previous Experience at Isentia
Kerry Kilner's career at Isentia includes multiple roles that have contributed to professional growth and expertise in client management. Starting as a Press Production and Reader from 1995 to 2002, Kilner transitioned to an Account Executive position from 2009 to 2015. These roles involved various responsibilities, including content production and client account management. The cumulative experience gained over these years has equipped Kilner with valuable skills relevant to the current role as Client Support Coordinator.
Education and Expertise
While specific educational qualifications are not provided, Kerry Kilner's extensive work history at Isentia suggests a strong foundation in client support and management. The progression from Press Production and Reader to Account Executive and then to Client Support Coordinator indicates a commitment to professional development and expertise in the field. This background supports Kilner's ability to navigate complex client interactions and provide effective solutions.