Kristen Human
About Kristen Human
Kristen Human is an Account Manager at Isentia in Auckland, New Zealand, where she has worked since 2021. She has a strong background in customer relationship management and media monitoring, with prior experience in sales roles at Darktrace and Geneious.
Work at Isentia
Kristen Human has been serving as an Account Manager at Isentia since 2021. In this role, she focuses on managing client relationships and ensuring satisfaction with the company's media monitoring and intelligence solutions. Her expertise in Customer Relationship Management (CRM) supports her efforts in maintaining and improving these relationships. Based in Auckland, New Zealand, she has contributed to the company's objectives for three years.
Education and Expertise
Kristen Human completed her Bachelor of Science (BSc) at The University of Auckland from 2014 to 2017. Prior to this, she attended Auckland Girls' Grammar School, where she achieved NCEA Level 3 with Excellence. Additionally, she studied General Sales, Merchandising, and Related Marketing Operations at David Foreman, earning recognition as a Sales Performer in 2018. Her educational background supports her proficiency in Customer Relationship Management (CRM) and Software as a Service (SaaS).
Background
Before joining Isentia, Kristen Human held various positions that contributed to her professional development. She worked as an Account Executive at Darktrace from 2020 to 2021 and as a Sales Executive at Geneious from 2017 to 2019. Earlier in her career, she served as an Assistant Manager at Rodney Wayne from 2013 to 2017. These roles provided her with valuable experience in sales and account management within the technology and service sectors.
Achievements
Kristen Human has demonstrated her capabilities in media monitoring and intelligence solutions, which are essential for communication teams to understand real-time conversations. Her skills in Customer Relationship Management (CRM) and Software as a Service (SaaS) enhance her effectiveness in managing client accounts and delivering solutions that meet their needs. Her recognition as a Sales Performer in 2018 further highlights her commitment to excellence in sales and customer service.