Melissa Viado
About Melissa Viado
Melissa Viado is a Human Resources Manager with extensive experience in HR operations and project management across various industries. She holds a Bachelor of Science in Psychology from the University of Santo Tomas and is currently pursuing a Master of Industrial Relations at the University of the Philippines.
Work at Isentia
Melissa Viado has been serving as the Human Resources Manager at Isentia since 2017. In this role, she focuses on various aspects of human resources, including business partnering, employee relations, labor relations, talent acquisition, learning and development, and employee services. Her contributions have been significant in enhancing HR operations within the organization.
Previous HR Experience
Prior to her current position, Melissa worked as the HR Manager at Learntalk from 2016 to 2017. She also held the role of Group Manager - HR Business Partner at WNS Global Services from 2014 to 2016. These roles provided her with extensive experience in HR operations and project management across different sectors.
Education and Expertise
Melissa Viado studied at the University of Santo Tomas, where she earned a Bachelor of Science in Psychology from 1986 to 1990. She is currently pursuing a Master of Industrial Relations at the University of the Philippines, a program she has been engaged in since 2003. Her educational background supports her expertise in HR operations across various industries.
Background
Melissa has developed her career in human resources across multiple industries, including BPO, IT, publishing, hospitality, and retail. She is recognized for her analytical, problem-solving, and organizational skills. Her self-motivated and results-oriented approach has contributed to her collaborative work style in HR.