Michelle Anne Gonzales
About Michelle Anne Gonzales
Michelle Anne Gonzales serves as an Operations Supervisor at Isentia, where she has worked since 2018. She has a background in media monitoring and team leadership, with previous roles at Velocity Made Good and a degree in Journalism from the University of Santo Tomas.
Current Role as Operations Supervisor
Michelle Anne Gonzales has been serving as Operations Supervisor at Isentia since 2018. In this role, she governs performance and service delivery through action plans and operational management. She plays a key role in recruitment, retention, and staff engagement initiatives, ensuring that the team operates efficiently and effectively. Her responsibilities include preparing detailed reports on broadcast status for the sales team and CEO, which aids in strategic decision-making.
Previous Experience at Isentia
Prior to her current position, Michelle worked at Isentia as Broadcast Team Leader from 2015 to 2018. During her tenure, she was responsible for training and developing broadcast team leaders to enhance their management and engagement skills. Her experience in this role contributed to her understanding of operational dynamics within the organization.
Career at Velocity Made Good (VMG)
Michelle's career includes significant experience at Velocity Made Good (VMG), where she held multiple roles. She started as a Media Monitor from 2012 to 2013, then advanced to Senior Media Monitor from 2013 to 2014, and later served as Shift Team Lead from 2014 to 2015. These positions provided her with a solid foundation in media monitoring and team leadership.
Educational Background in Journalism
Michelle studied Journalism at the University of Santo Tomas, where she earned a Bachelor of Arts degree from 2008 to 2012. This educational background has equipped her with essential skills in communication and media analysis. Additionally, she completed her high school education at General de Jesus College in San Isidro, Nueva Ecija, achieving her High School Diploma from 2004 to 2008.