Michelle Punitha
About Michelle Punitha
Michelle Punitha is a Senior Account Executive at Isentia, specializing in account management for government clients. She has a background in operations and client management, with previous roles at Securitas Group and Singapore Airlines, and holds a Bachelor's degree in Accountancy from Nanyang Technological University.
Current Role at Isentia
Michelle Punitha holds the position of Senior Account Executive in Account Management at Isentia, where she has been employed since 2020. In this role, she focuses on managing accounts for government clients, ensuring effective communication and service delivery. Her responsibilities include developing account strategies that enhance client satisfaction and retention.
Previous Experience at Isentia
Prior to her current role, Michelle worked at Isentia as an Account Executive in Account Management from 2018 to 2019. During this time, she contributed to the management of client accounts and supported the implementation of account strategies aimed at improving client relationships.
Experience at Securitas Group
Michelle Punitha worked at Securitas Group from 2015 to 2018, initially as an Account Executive focused on Operations and Client Management. She also served as Project Lead/Application Owner during her tenure. Her experience in this organization provided her with a solid foundation in client management and operational oversight.
Educational Background
Michelle studied at Nanyang Technological University, where she earned a Bachelor's degree in Accountancy from 2010 to 2013. She also attended Serangoon Junior College from 2008 to 2009 and Yishun Town Secondary School from 2004 to 2007. Additionally, she obtained WSQ Certifications in Security from Knowledge Tree Training Centre between 2016 and 2018.
Professional Philosophy
Michelle Punitha adheres to a professional philosophy centered on going the extra mile in her endeavors. This approach reflects her commitment to client satisfaction and the successful implementation of account strategies, contributing to her proven track record in account retention.