Linda Edmundson
About Linda Edmundson
Linda Edmundson is a Client Success Manager at ISHIR, specializing in digital transformation and AI annotation. With extensive experience in consultative sales and customer service, she drives growth through innovative IT solutions.
Current Role at ISHIR
Linda Edmundson currently serves as a Client Success Manager at ISHIR, a position she has held since 2020. In this role, she focuses on facilitating digital transformation for companies through innovative IT solutions. Her expertise includes cloud computing, artificial intelligence, machine learning, and robotic process automation. She engages with client leaders, including CIOs, CTOs, and CEOs, to address complex challenges and drive strategic initiatives.
Previous Experience at ISHIR
Prior to her current role, Linda worked at ISHIR as an Inside Sales Manager from 2007 to 2020, totaling 13 years of service. During her tenure, she contributed to the company's growth and reputation in the Dallas-Fort Worth Metroplex. Her efforts played a significant role in ISHIR being recognized as an Inc 5000 Honoree and a Fast 100 Asian American Business by USPAACC.
Education and Expertise
Linda earned her Bachelor's degree in Liberal Arts and Sciences, General Studies and Humanities from The University of Texas at Dallas, where she studied from 1995 to 1999. Her academic background complements her professional expertise in AI annotation and labeling, quality assurance automation, and digital transformation services. She specializes in strategic relationship campaigns and consultative sales, focusing on delivering world-class customer service.
Digital Transformation Initiatives
In her current role, Linda is actively involved in various digital transformation initiatives. She works on business process automation and enhancing workforce productivity. Her projects include implementing remote staffing solutions and optimizing multi-cloud environments across platforms such as AWS, Microsoft Azure, and Google Cloud. Linda's approach emphasizes innovative IT solutions to help organizations navigate their digital transformation journeys.
Client Engagement Strategies
Linda initiates conversations with high-level client leaders, including Directors and VPs of Innovation, to understand and address their toughest challenges. She employs strategic relationship-building techniques to foster consultative sales and ensure client satisfaction. Her focus on world-class customer service aims to drive consistent, organic growth for ISHIR and its clients.