Cindy Hanson
About Cindy Hanson
Cindy Hanson serves as the Director of Customer Support at isolved, where she has worked since 2022. With a background in payroll and customer service, she previously held the role of Multi-Product Implementation Supervisor at Paychex Inc from 2008 to 2015.
Current Role at isolved
Cindy Hanson serves as the Director of Customer Support at isolved, a position she has held since 2022. In this role, she focuses on enhancing customer experiences and ensuring effective communication between the company and its clients. Her responsibilities include managing the customer support team and implementing strategies to improve service delivery. Cindy's leadership is aimed at fostering collaboration and addressing client needs efficiently.
Previous Experience at PAYCHEX INC
Before joining isolved, Cindy Hanson worked at PAYCHEX INC as a Multi-Product Implementation Supervisor from 2008 to 2015. During her seven years in this role, she operated in the Greater Atlanta Area, where she gained extensive experience in the payroll industry. Her position involved overseeing the implementation of various payroll products and services, which provided her with valuable insights into customer support and operational processes.
Education Background
Cindy Hanson completed her education at Bishop Kearney High School, where she studied from 1974 to 1979. This foundational education contributed to her development and prepared her for her future career in customer support and management within the payroll industry.
Skills and Expertise
Cindy possesses strong problem-solving skills, which she has developed through both training and practical experience. She is highly organized and detail-oriented, traits that contribute to her effective management of customer support operations. Her focus on developing direct reports and leading peers demonstrates her commitment to fostering a collaborative work environment.
Industry Insights and Leadership
Throughout her career, Cindy Hanson has held several positions that have provided her with insights into various facets of the payroll industry. Her experience has equipped her with the knowledge necessary to lead teams effectively and enhance communication with both internal and external clients.