Cliff Burns
About Cliff Burns
Cliff Burns is a Billing Analyst currently working at isolved in Charlotte, North Carolina. He has extensive experience in billing and customer support roles, having previously worked for companies such as Spectrum Enterprise and Time Warner Cable.
Work at isolved
Cliff Burns has been employed at isolved as a Billing Analyst since 2021. His role involves managing billing processes and ensuring accurate financial transactions. He continues to work in this position for three years in Charlotte, North Carolina.
Previous Experience at Spectrum Enterprise
Before joining isolved, Cliff Burns worked at Spectrum Enterprise in various capacities. He served as an Enterprise Analyst 1 from 2017 to 2019 and as a Business Support Specialist 2 from 2015 to 2017. His tenure at Spectrum Enterprise totaled four years, during which he developed skills relevant to billing and enterprise analysis.
Career at Time Warner Cable
Cliff Burns has extensive experience with Time Warner Cable, where he held multiple positions from 2003 to 2015. His roles included Customer Service Representative, Digital Phone Tier 1 Tech Support Representative, Digital Phone Provisioning and Confirmation Specialist, and Finance Support Customer Care Rep. This experience spanned over a decade and provided him with a solid foundation in customer service and technical support.
Education and Expertise
Cliff Burns studied Business Administration with a focus on Marketing at Vincennes University from 1996 to 1997. He also attended the Art Instruction Schools of Minnesota, where he achieved a degree in Commercial Art from 1995 to 1996. His educational background complements his expertise in billing analysis and technical support, as well as his unique skills in radio systems and communication repair.
Technical Skills and Background
Cliff Burns possesses a diverse skill set that includes expertise in bowling ball technology and radio systems repair. His background in commercial art showcases a blend of creative and analytical skills, enhancing his capabilities in the billing analysis field. This combination of technical and creative skills distinguishes him in his professional roles.