Colton Z.
About Colton Z.
Colton Z. serves as the Director of Customer Success at isolved, where he has worked since 2021. He has extensive experience in client relations, having previously held key positions at PROXUS HR for over 17 years.
Current Role at isolved
Colton Z. currently serves as the Director of Customer Success at isolved, a position he has held since 2021. In this role, he is responsible for overseeing customer success initiatives and ensuring that clients receive optimal support and service. He also works as a Strategic Relationship Manager at isolved since 2020, focusing on building and maintaining strong relationships with clients. His work contributes to enhancing customer satisfaction and retention.
Previous Experience at PROXUS HR
Prior to his tenure at isolved, Colton Z. worked at PROXUS HR for a total of 17 years. He began as a Principal and Founding Partner from 2003 to 2016, where he played a key role in establishing the company. He then transitioned to the role of Director of Client Experience & Training from 2016 to 2020, focusing on improving client interactions and training programs. His experience at PROXUS HR provided him with a strong foundation in client relations and customer service.
Educational Background
Colton Z. earned a Bachelor of Arts (B.A.) degree from Washington and Jefferson College, where he studied from 1988 to 1992. This educational background has equipped him with the skills necessary for his roles in customer success and client experience.
Professional Journey
Colton Z.'s professional journey spans over two decades, with significant experience in customer success and client relations. His career began at PROXUS HR, where he held various leadership roles before moving to isolved. His extensive background in client experience and training has shaped his approach to customer success in his current role.