Corey Rowland
About Corey Rowland
Corey Rowland is a Tier 3 Support Manager at isolved, where he has worked since 2023. He has a diverse background in technical support and customer service, with previous roles at companies such as Facebook and Apple.
Work at isolved
Corey Rowland has been employed at isolved as a Tier 3 Support Manager since 2023. In this role, he is responsible for overseeing complex support issues and ensuring high-quality service delivery. His position involves managing a team and providing guidance on technical support processes.
Previous Experience in Customer Support
Before joining isolved, Corey Rowland held various positions in customer support and technical roles. He worked at Facebook as a Payments Experience Case Manager from 2020 to 2022. Prior to that, he served as a Support Manager at Vista Entertainment Solutions from 2019 to 2020, and as a First Level Support Technician and Supervisor at Vista Group Limited from 2017 to 2019.
Technical Background
Corey Rowland has a diverse technical background, having worked as an In Store Guest Trainer at Apple from 2016 to 2017 and as a Technical Specialist from 2014 to 2017. He also gained experience as an Information Technology Support Specialist at Alamo Drafthouse Cinema in 2020 and as an Automotive Technician at Pacific BMW in 2013.
Education and Certifications
Corey Rowland studied Web Development at The University of Texas at Austin, where he achieved a certification from 2020 to 2021. He also attended Pasadena City College for General Studies from 2007 to 2012. Additionally, he completed a certification in General Automotive at Universal Technical Institute of California Inc from 2012 to 2013.